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Published: December 5, 2025

Intelligent customer chat for Lite.panteo.ai agents

Turn website visitors into qualified leads with a 24/7 AI chat that talks like a human and never loses a contact.

Intelligent customer chat for Lite.panteo.ai agents
Published: December 5, 2025
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Instant overview

The intelligent chat interface turns your website into a live sales and support channel that works around the clock.
Agents greet visitors, answer typical questions, collect contact details, and hand over only qualified leads to your team.

Where it shines

24/7 sales assistant on your website

  • The chat meets every visitor with a clear greeting, explains what you sell, and helps them choose the right product or tariff.
  • Example: a visitor opens your landing at 23:30, the assistant asks 3–4 clarifying questions, offers the right package, and sends their phone and email straight into your lead list.

Service businesses and consultancies

  • The assistant asks about budget, timing, and task format instead of a long static form.
  • Example: a marketing agency uses the chat to ask “What niche are you in?”, “What is your monthly budget?” and “When do you want to start?”, so managers receive already-structured requests.

Customer support and FAQ deflection

  • The assistant answers repetitive questions about prices, delivery, guarantees, or onboarding so that support staff focus on complex cases.
  • Example: an online school routes all typical questions about schedule, payment, and certificates through the chat, while complex cases are collected as tickets with full conversation history.

How to use it in the UI

  1. Create or open an agent in Dashboard → Agents and pick the project where you want chat on the website.
  2. Write the welcome message so visitors immediately understand who is in front of them and what the chat can help with (consultation, selection of tariff, support, etc.).
  3. Connect a knowledge base with key questions and answers, so the assistant can confidently reply on prices, products, and common objections.
  4. Configure form fields (name, phone, email, and additional questions) so the chat naturally collects contacts during the dialogue instead of a separate form.
  5. Install the widget on your website using the integration code from the Widget / Installation section or connect a Telegram bot if you prefer chat in messengers.
  6. Test several typical scenarios (new lead, returning client, support question) and adjust wording until the assistant talks exactly like your best manager.

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